drchrono EHR

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  1. Allow Doctor to receive notification once a scheduled patient arrives

    Each time a patient is checked in as arrived in the schedule a notification or pop-up should alert the doctor on their end. That way doctor's are aware of how many patients may or may not be waiting and can guage when they need to finish up

    10 votes
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      4 comments  ·  1). New Features  ·  Flag idea as inappropriate…  ·  Admin →
    • Live Help Hotline for DrChrono - for immediate assistance and resolution of issues

      Have a live hotline available during business hours where we can call in and get immediate help in resolving any issues we have with using DrChrono!!!

      42 votes
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        1 comment  ·  1). New Features  ·  Flag idea as inappropriate…  ·  Admin →
      • Statement Balance on Billing Tab

        Add "Statement Balance" flag/notification on the appointment Billing tab like already shown on the Appointment tab.

        Just makes sense to show the Statement Balance on the Billing tab since that is the tab where the checkout person is going to be entering the charges and will need to see the balance for that visit as well as any unpaid balance the patient may have.

        This should be an easy improvement, as it just requires adding 2 flags that are already created. The developers just have to place them on the Billing tab in the right spot.....see attached graphic.

        15 votes
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          0 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
        • Medication list needs to sort the generic and brand name as the same med - error reduction

          Right now the medication list does not understand that the generic and brand names should be sorted together when reviewing pt's med list. For example:
          amlodipine and Norvasc are the same.
          oxybutinin sorted under "other" but several other oxybutinin Rx grouped separately.

          12 votes
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            0 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
          • to be able fax or send a copy of insurance cards to my desired contact with couple of clicks

            The feature of taking a picture of insurance cards and have them attached to the insurance information is an amazing feature. However, I am not able to share these picture with other practices or my desired contact.
            It would be great to have these pictures uploaded automatically to the documents sections after pictures been taken and placing them under Insurance info, so we can use the "fax" feature to send to the desired contact.
            Or have a feature right next to the insurance card pictures under Insurance Information tab to fax to the desired contact.
            With this feature, we can…

            18 votes
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              1 comment  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
            • Billing profile attached to specific answers

              I would like to attach a billing profile to specific answers within my templates. For example, in my Podiatry Objectives Template- specifically under Gait Abnormalities, if the patient has "Unsteadiness of Gait" selected, I would like a billing profile that would enter the DX code R26.81 or whatever I have attached to that specific answer's billing profile. This would save tremendous amounts of time on coding.

              21 votes
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                1 comment  ·  Flag idea as inappropriate…  ·  Admin →
              • Medication list

                I use my iPhone on housecalls to review meds and I need to be able to see when a Med was prescribed. Currently the date defaults to 1/1 on all meds

                25 votes
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                  0 comments  ·  1). New Features  ·  Flag idea as inappropriate…  ·  Admin →
                • Med / Fam / Social History field permanent from visit to visit, just like Medications & Allergies.

                  This is marked as completed, but the feature does not work. I would say it is not completed.

                  The note Field of Med / Fam / Social History is still not permanent from visit to visit.

                  Meanwhile, the note field on Medications & Allergies is permanent from visit to visit, as it should be.

                  I have communicated with support multiple times on this issue, but no action has been taken. Will it take another few years for this to be improved?

                  6 votes
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                    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • Lab orders should auto import ICD-10 codes from the pt problem list, and allow deletion of unnecessary codes

                    Creation of a new lab order requires too much staff time, especially going back to manually find and re-type ICD-10 codes.

                    We should be able to simply delete the irrelevant ICD-10 codes AND ONLY THEN go search for new codes to add.

                    20 votes
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                      1 comment  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                    • Problem List and ICD 10

                      Currently, the picklist will show both the ICD 9 and ICD 10 codes and it is cumbersome to have to scroll through all of the ICD-9 codes in order to find the correct ICD 10 code.

                      15 votes
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                        2 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                      • Option to Change claim Format when Printing

                        Users should be able to choose the format when printing claims. Right now the only option is PDF but we have a insurance company that is not set up for electronic billing with emdeon and we are charged a $5 penalty for mailing claims so we have to use outside clearinghouse but they do not accept a pdf file only tx.

                        4 votes
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                          1 comment  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                        • 13 votes
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                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • Be able to free-write on the schedule

                            Sometimes, you want to make note of something that isn't a break, but simply a note that does not need to be attached to a patient's file or an appointment that does not need a clinical note.

                            Please allow an option of free-writing on the schedule.

                            4 votes
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                              0 comments  ·  1). New Features  ·  Flag idea as inappropriate…  ·  Admin →
                            • phone and text confirmation

                              We can send email, phone and text reminders but there is no way for the patient to confirm the appointment!

                              13 votes
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                                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • Supplement List

                                A list of all supplements a patient has bought from us so we can see what they are taking!

                                4 votes
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                                  0 comments  ·  1). New Features  ·  Flag idea as inappropriate…  ·  Admin →
                                • More filters in the authorization report (A report that shows all patient's who have 0 or 1 visit remaining)

                                  Username: montanalaser

                                  We would like to have more specific filters in the "Authorization Report" that will allow one to filter the number or visit's remaining for an authorization. (i.e. A report that shows all patient's who have 0 or 1 visit remaining).

                                  Thanks

                                  6 votes
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                                    0 comments  ·  1). New Features  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Use HTML to create tabular format templates

                                    Customer wants to ingrate HTML in the generated text box,when creating templates. This will enable the content to appear in a tabular box. We did have this feature in the past, however it was removed due to HIPPA compliance reasons.
                                    The below customer would like this feature to be integrated in his account when creating templates.
                                    User name: jhgreenbergod
                                    ID: 4023

                                    5 votes
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                                      2 comments  ·  1). New Features  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Allow providers to customize the phone reminders. I know you can customize emails and texts but many of our older patients prefer phone call

                                      Allow providers to customize the phone reminders. I know you can customize emails and texts but many of our older patients prefer phone calls. The current automated phone call for reminders is said to be confusing by many of my patients. Customizing our own would be much more personal and effective and should not be a difficult change to implement.

                                      5 votes
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                                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Template Categories

                                        We need to have categories for the Additional Templates. When you get too many templates, you have to search for the proper one. If we were able to have subcategories under the Additional Template label, this would help with organization and ease of use.

                                        4 votes
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                                          0 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Pharmacy fax number missing from printed Rx. Include on printed Rx

                                          Each pharmacy's fax number is already part of their eRx data -- we ca see it every time a pharmacy is selected.

                                          However, as soon as an Rx needs to be printed this data disappears.

                                          For example: a controlled substance that must be faxed to the pharmacy displays that fax number on screen but then that information is missing from the printed paper Rx. See the screen shots of our test patient

                                          26 votes
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                                            1 comment  ·  Flag idea as inappropriate…  ·  Admin →
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