drchrono EHR

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  1. Contact Dr Chrono support by phone

    Please, please, please give us a way to call your support staff rather than having to send emails and messages back and forth. There is too much time wasted trying to get clarification on how to do things as it usually takes more than one message to get problems solved.

    54 votes
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      3 comments  ·  1). New Features  ·  Flag idea as inappropriate…  ·  Admin →
    • Automatic Birthday Emails

      Set up automatic Emails for patients birthdays/holidays. There should be an option to turn this feature on and off and also a way to edit the specific message being sent.

      28 votes
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        0 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
      • Add option/check box into appointment scheduling box that generates immediate appointment reminder.

        This would allow you to quickly and easily check a box when scheduling an appointment so that patients can immediately add an appointment into their electronic calendar.

        19 votes
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          0 comments  ·  1). New Features  ·  Flag idea as inappropriate…  ·  Admin →
        • If there were a link in the 'schedule appointment' box to the patient dashboard that would be great!

          This would make it SO much easier for the PROVIDERS... DrChrono has a lot of neat things for the billing etc., but this would make MY life so much easier.

          K Dew, MD
          Exacta Care, Louisville, **

          5 votes
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            3 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
          • Add a Document TAB

            I would like to have a "document" tab added to the Schedule Appointment. It would allow us to scan documentation upfront to the patients account at time of check in without having to go through the entire process of opening the patients account, click document tab, and begin attaching.

            11 votes
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              0 comments  ·  1). New Features  ·  Flag idea as inappropriate…  ·  Admin →
            • Please add inventory tracking.

              It would be really helpful to be able to track the skin care products, as well as add them to the patient list instead of free texting them. Also, having that inventory tracking would be extremely helpful to account for and to enter all products upon receipt, and then when sold.

              7 votes
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                0 comments  ·  1). New Features  ·  Flag idea as inappropriate…  ·  Admin →
              • Bring back the Dark Theme!

                Really enjoyed having the dark theme. I understand that certain pages didn't render correctly using the dark theme which is why I would switch between the two. The majority of the time this wasn't an issue. I'd really appreciate if you could bring the dark theme back.

                37 votes
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                  7 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                • please add a "send reminder now" option

                  when patient makes an appointment at front desk, they can get a text/email/reminder to confirm appointment; then auto apply it to their e-calendar.

                  7 votes
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                    1 comment  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                  • add a claims settlement option of Patient credit (like Paid in Full or Settled) Dr C puts these in as 'Balance due'

                    Add a claims settlement feature of 'patient credit' vs Paid in Full or Settled. Dr C applies 'Balance Due' to DOS with pt credit - not accurate.

                    10 votes
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                      0 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                    • ability to set a follow up date on a claim with issues to easily track it and resolve it

                      It would be more efficient to have a way to be able select a date to follow up on a claim with issues (or one designated internal review) and have it populate on the date set for review. This could be put under a new tab under billing on the live claims feed page so that when you went to that tab each day, it would populate all the claims needed for review. Example: An EOB comes back and is posted to the date of service, upon further review it is discovered that 1 line item was not paid and…

                      30 votes
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                        0 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                      • fax Clinical notes from "Documents" tab in patient chart

                        We should be able to fax Clinical notes from "Documents" tab in patient chart, not just through viewing the clinical note in the appointment or on the Clinical notes page. I want to be in a patient's chart and be able to send uploaded docs and clinical notes without having to create a referral

                        20 votes
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                          0 comments  ·  1). New Features  ·  Flag idea as inappropriate…  ·  Admin →
                        • Create a permanent appointment reminder to automatically remind ALL patients of ALL appointments via text message one day prior

                          Make it possible to set a permanent appointment reminder to automatically remind ALL patients of ALL appointments via text message one day before their appointment. If this is too difficult to program into the software, perhaps at least making an appointment reminder profile recurring for all appointments for a given patient would be helpful. It is laborious selecting it manually for each appointment.

                          6 votes
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                            0 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                          • Add the ability to combine the history to be able to see all the 'history' in one scrollable page.

                            Please Add the ability to combine the 'history' to be able to see all the 'history' in one scrollable page even as an option. Drchrono is a wonderful emr with great features. However the inability to see the notes of eg the last 5 visits one time with crucial information is a significant deficit. Reviewing notes on a paper chart is much easier than on drchrono.This keeps me going back to the paper charts for quick reviews. Opening different history items one at a time only is 'unnatural' and time consuming..Even persons who make up simple emrs just type notes…

                            7 votes
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                              0 comments  ·  1). New Features  ·  Flag idea as inappropriate…  ·  Admin →
                            • Reminders for online scheduled appointments

                              Would it be possible to create a default reminder profile that automatically attaches to all appointments or at least all appointments made through the online link? This way we would not have to go into each appointment and set a reminder after the appointment is made.

                              5 votes
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                                0 comments  ·  1). New Features  ·  Flag idea as inappropriate…  ·  Admin →
                              • Make supplement button a function of the desktop version to put supplements in similarly to how you can add medications.

                                On the desktop version , you cannot add or view supplements that are added on drop down of ipad version. You should be able to open up the supplements list on the desktop to see what a patient is taking for purposes of reordering and changes.

                                5 votes
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                                  0 comments  ·  1). New Features  ·  Flag idea as inappropriate…  ·  Admin →
                                • More customizable forms for Onpatient

                                  It would be INCREDIBLE if you guys could offer dynamic intake forms. For example, if a patient is presenting to the office for dermatology services, they would click "yes" and then certain fields would appear based upon this user input.
                                  Another example would be "car accident" vs regular chronic injury.
                                  You would also have to think about how this would work if for example a patient was receiving, let's say, Chiropractic Care and then they wanted to receive Dermatology services. Another set of questions would have to be generated for this (go back into the OnPatient and select "Yes" for…

                                  6 votes
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                                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Give the option to see the weekly calendar view when scheduling patients on the iPad (like what is available on the website version).

                                    This would be so helpful! Then all check out processes could be done on one screen, rather than also opening the website screen on the ipad or switching to the computer for scheduling.

                                    6 votes
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                                      0 comments  ·  1). New Features  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Fax part of a SIGNED note

                                      We can fax parts of an unsigned note, but can only send the whole note once it is signed. This seems counter intuitive, as we only want to share the necessary information with colleagues and not all of the other stuff like what was added by the patient. We want that for our records, but do not care to send it to colleagues and it wastes fax messages.

                                      7 votes
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                                        0 comments  ·  1). New Features  ·  Flag idea as inappropriate…  ·  Admin →
                                      • allow attachment of documents to emails to patients.

                                        Should be able to attach PDF or other document to email sent to patient through the secure email.

                                        4 votes
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                                          0 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Customize OnPatient Template Types

                                          We have a multi-practitioner practice and because of that each practitioner area of focus is different. It would be EXCELLENT if there was a way in OnPatient to allow a different template to appear based yes/no answer choice. For example, the first could "are you a pediatric appt?" if they patient says yes then they get a pediatric new patient health history template.

                                          Or it could be "are you a woman" or "is this for pain"...whatever the answer to the yes/no question would then drive the new patient to the appropriate template.

                                          6 votes
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                                            0 comments  ·  1). New Features  ·  Flag idea as inappropriate…  ·  Admin →
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