drchrono EHR

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  1. Contact Dr Chrono support by phone

    Please, please, please give us a way to call your support staff rather than having to send emails and messages back and forth. There is too much time wasted trying to get clarification on how to do things as it usually takes more than one message to get problems solved.

    66 votes
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      6 comments  ·  1). New Features  ·  Flag idea as inappropriate…  ·  Admin →

      We are currently in the process of building a Premium Support Program. We will likely provide phone support but it will be based on issue type and will involve outbound phone support rather than inbound phone support.

    • Automatic Birthday Emails

      Set up automatic Emails for patients birthdays/holidays. There should be an option to turn this feature on and off and also a way to edit the specific message being sent.

      35 votes
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        0 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
      • Outgoing Letter Templates

        Need the ability to make outgoing documents e.g. letters of medical necessity, insurance letters, doctor's notes, etc. This will make it more simple for the office to only use drchrono for all office tasks. There will be no need for the patient info header, just the office logo and whatever text has been populated with the option of printing, faxing, or sending as a secure message.

        6 votes
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          0 comments  ·  1). New Features  ·  Flag idea as inappropriate…  ·  Admin →
        • Add option/check box into appointment scheduling box that generates immediate appointment reminder.

          This would allow you to quickly and easily check a box when scheduling an appointment so that patients can immediately add an appointment into their electronic calendar.

          21 votes
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            0 comments  ·  1). New Features  ·  Flag idea as inappropriate…  ·  Admin →
          • give us longer time periods to sign in with passcode on iPaD

            Each time we use Dr. Chrono on the iPad, and have to use another app (like dropbox), we have to use the 4 digit passcode to sign back in. it would be easier if the passcode was only required once per time period (15 min, 1/2 hour, etc. that we could set) not each and every time we go to another application.

            5 votes
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              1 comment  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
            • If there were a link in the 'schedule appointment' box to the patient dashboard that would be great!

              This would make it SO much easier for the PROVIDERS... DrChrono has a lot of neat things for the billing etc., but this would make MY life so much easier.

              K Dew, MD
              Exacta Care, Louisville, **

              10 votes
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                3 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
              • Please add inventory tracking.

                It would be really helpful to be able to track the skin care products, as well as add them to the patient list instead of free texting them. Also, having that inventory tracking would be extremely helpful to account for and to enter all products upon receipt, and then when sold.

                11 votes
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                  0 comments  ·  1). New Features  ·  Flag idea as inappropriate…  ·  Admin →
                • allow attachment of documents to emails to patients.

                  Should be able to attach PDF or other document to email sent to patient through the secure email.

                  11 votes
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                    0 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                  • Missed Appointment/Followup Flag and Report

                    Make an alert for patients that have missed their appointment or have not scheduled their followup when a followup reminder is sent. Changing the color of the followup date in the patient list, or flagging it would help. Also just creating a new menu item under reports to show a report of these patients would be helpful. And perhaps make is searchable, so a recall notice could be sent out.

                    3 votes
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                      1 comment  ·  1). New Features  ·  Flag idea as inappropriate…  ·  Admin →
                    • Add a Document TAB

                      I would like to have a "document" tab added to the Schedule Appointment. It would allow us to scan documentation upfront to the patients account at time of check in without having to go through the entire process of opening the patients account, click document tab, and begin attaching.

                      12 votes
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                        0 comments  ·  1). New Features  ·  Flag idea as inappropriate…  ·  Admin →
                      • User Forum for users to help each other

                        Good apps/platforms have user forums where users can help each other. I have seen this suggested before and I have suggested it... but this suggestion keeps getting removed.

                        4 votes
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                          0 comments  ·  1). New Features  ·  Flag idea as inappropriate…  ·  Admin →
                        • The ability to mail out statement to everyone with a balance due on a monthly basis.

                          When I send out statement I have to input the patient name that i want to mail statement. I would like to be a option that i could mail statement to everyone that has a balance at once.

                          2 votes
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                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • Template Shading/Designation when in use

                            Have some kind of designation on template screens for the ones that you are using in a particular note. This would be helpful on screens like "print note," "copy note," and on the left side template menu bar in the note screen, for instance. Maybe use a different color for the titles of the templates you are using, or put a little dot next to them, or something similar. That way you don't have to open and look thru the note to see what templates you need to select or copy or whatnot.

                            1 vote
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                              0 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                            • please add a "send reminder now" option

                              when patient makes an appointment at front desk, they can get a text/email/reminder to confirm appointment; then auto apply it to their e-calendar.

                              7 votes
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                                1 comment  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                              • Give the option to eliminate fax cover sheets

                                Give the option to eliminate fax cover sheets. We have a limit to the number of faxes we can use each month and anything over incurs an additional fee. If we can eliminate cover sheets this would cut down our cost.

                                5 votes
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                                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • Create a permanent appointment reminder to automatically remind ALL patients of ALL appointments via text message one day prior

                                  Make it possible to set a permanent appointment reminder to automatically remind ALL patients of ALL appointments via text message one day before their appointment. If this is too difficult to program into the software, perhaps at least making an appointment reminder profile recurring for all appointments for a given patient would be helpful. It is laborious selecting it manually for each appointment.

                                  10 votes
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                                    0 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Bring back the Dark Theme!

                                    Really enjoyed having the dark theme. I understand that certain pages didn't render correctly using the dark theme which is why I would switch between the two. The majority of the time this wasn't an issue. I'd really appreciate if you could bring the dark theme back.

                                    38 votes
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                                      7 comments  ·  2). Improvements  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Currently, i dont think there is a way to find who the PCP is for the patient, only through the computer, which is not helpful if I use Ipad

                                      Currently, i dont think there is a way to find who the PCP is for the patient, only through the computer, which is not helpful if I use Ipad. please add this demographic info to be available in patient's info on ipad a swell.

                                      1 vote
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                                        1 comment  ·  1). New Features  ·  Flag idea as inappropriate…  ·  Admin →
                                      • fax Clinical notes from "Documents" tab in patient chart

                                        We should be able to fax Clinical notes from "Documents" tab in patient chart, not just through viewing the clinical note in the appointment or on the Clinical notes page. I want to be in a patient's chart and be able to send uploaded docs and clinical notes without having to create a referral

                                        23 votes
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                                          0 comments  ·  1). New Features  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Toggle between exam notes

                                          Create a button where you can hit "forward" or 'backward" to toggle to the last exam note. It is really a pain to have to go back to appointments and then click on "view note" to see the last note and if you want to look rapidly a the last several notes it takes forever.

                                          1 vote
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                                            1 comment  ·  1). New Features  ·  Flag idea as inappropriate…  ·  Admin →
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